Maine Patient Safety Academy

May 2, 2024 | Wells Conference Center, University of Maine | Orono, Maine
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Agenda at a Glance

8:00 am
Room A

Registration and Breakfast

8:30 am
Room A


Judy Tupper
Judy Tupper, DHEd

Director, Population Health, Catherine Cutler Institute, University of Southern Maine

Christopher Pezzullo
Christopher Pezzullo, DO

Chief Clinical Officer, Maine Primary Care Association and Clinical Director, Maine Primary Care Association Patient Safety Organization

Carey Zhuang
Carey Zhuang, MHA

Office of Rural Health Policy, Health Resources and Services Administration

Eric Baumgartner
Eric Baumgartner, MD, MPH

TA Coach, George Health Policy Center

Jessica Reed
Jessica Reed, MSN, GNP-BC

Clinical Quality Manager, PSO Network Director, MEPSA PSO, Maine Medical Association, Center for Quality Improvement

8:50 am
Room A


Empathy and Active Listening: Nurturing Patient Safety Through a Values-based Approach

Laura Chalmers
Laura Chalmers MSc., BA, RGN, PGCert, RNT, PFHEA

Head of the Centre for Collaborative and Interprofessional Practice, Robert Gordon University, Aberdeen, Scotland

9:40 am
Room A

Break and Networking


10:00 – 11:00 am
Room A

Overview of Improvement and Innovation 101
(Reserved for MePCA PSO Members)

Lee Erickson, MD & Sharon Hickman, MBA


10:00 – 10:30 am
Room B

Infectious Disease Update: Writing an Enhanced Barrier Precautions Plan

Rita Owsiak, MS, MT(ASCP)

Centers for Disease Control (CDC)

10:00 – 10:30 am
Room C

Advancing Healthcare Outcomes: Predictive Analytics through Artificial Intelligence

Qingchu Jin, Ph.D.

Roux Institute

10:30 – 11:00 am
Room B

Diabetes Update Focusing on GLP-1s and SGLT-2s

Elisabeth Mock, MD, MPH, FAAFP

Mockdoc, LLC–Healthcare Education & Consulting

10:30 – 11:00 am
Room C

Hypertension in the Perinatal Period

Mariah Pfeiffer, MPH, RN

Maine Medical Association, Center for Quality Improvement (MMA-CQI)

11:00 – 11:30 am
Room A

A Public Health Approach to Violence Prevention: What a Shared Risk and Protective Factors Framework Would Look Like for Violence Prevention Including Firearm Violence and Injuries

Puthiery Va, D.O., M.S.

Centers for Disease Control (CDC)

11:00 – 11:30 am
Room B

Medication Safety Practices in the Ambulatory Care Environment Through the Application of Human Factors Tools and Techniques

Andrew Martin, MSN, RN, CPHRM

Emergency Care Resources Institute (ECRI)

11:00 – 11:30 am
Room C

Utilizing EHR Customization to Improve Workflow Efficiencies in Primary Care

Tanya Pinkham, MHI

Institute of Medicine (IoM)

11:30 – 12:00 am
Room A

Legislative Initiative to Form a National Patient Safety Board: A National Grass Roots Movement in Response to Lack of Progress in the Improvement of Patient Safety in the United States

Jeff Brown, M.Ed


11:30 – 12:00 am
Room B

Understanding Trauma Expressions in Psychiatric and Substance Using Patients

Donna Wampole, DSW, LCSW

University of Southern Maine (USM)

11:30 – 12:00 am
Room C

Enhancing Patient Safety by Maximizing Remote Patient Care

Vicki Crowningshield, MPH, PCMH-CCE

Healthcentric Advisors

12:00 PM

Lunch and Rising Tide Awards

1:00 PM
Room A


Managing Complexity: 25 Years After “To Err Is Human”, Why Aren’t We Safer?

Lee Erickson
Lee Erickson, MD

CEO of Adaptient, LLC

1:50 pm
Room A

Break, Popcorn, and Networking

2:00 pm
Room A 

Lightning Talks

Ten Maine colleagues present lightning-fast bright spots and innovative approaches to patient safety.

Creating a Patient-Centered Informed Consent Process: MaineHealth’s Consent Standardization Initiative

Jennifer Marcoux, MPH, MaineHealth

A Simple Strategy to Connect Tobacco-Using Patients to Evidence-Based Treatment

David Spaulding, BA, MaineHealth Center for Tobacco Independence

Staff Sargeant Parker Gordon Fox Suicide Prevention Toolkit

Jessica Reed, MSN, GNP-BC, Maine Medical Association Center for Quality Improvement (MMA-CQI)

Healthcare Equity and People with Developmental Disabilities Council

Nancy Cronin, MA, Healthcare Equity and People with Developmental Disabilities Council

Opioids and Patient Safety: Lessons Learned Over 25 Years

Elisabeth Mock, MD, MPH, FAAFP, Mockdoc, LLC – Healthcare Education & Consulting

Safety Culture & Employee Engagement Survey: Engaging Team Members

Angela Dubuc, RN, MSN, CPHQ, Central Maine Medical Center (CMMC)

Multidisciplinary Street Outreach

Ashley Roberts, LADC, Community Health and Counseling Services

Simulation-Based Program for Nurse Leader Patient Rounding – Interacting Meaningfully with Patients, Families, and Staff: A Method to Increase Leader Confidence and Competence

Shannon Jagger, MSN, RN-BE, NE-BC, CPPS & Elizabeth Perry, MPH, CPHQ, Northern Light Eastern Maine Medical Center (NL EMMC)

3:00 pm
Room A

Closing Session

Patient Safety in Maine:
Where Do We Go From Here?

This session will provide an opportunity for participants to engage in debriefing the day’s content with the keynote presenters, Lee Erickson and Laura Chalmers, and consider steps to advance patient safety collaboration and best practices throughout Maine.